You must have a Charles & Colvard account before you enroll in Brilliant Rewards. If you have not created a Charles & Colvard member account, click sign up in the top right corner of the website. Once you've reached the next page, click 'create an account.' To start earning points, visit: www.charlesandcolvard.com/brilliant-rewards and click sign up. Fill out the fields on the form and click submit. You are now a member of Brilliant Rewards!
Membership is free, so start earning points that can be used towards future purchases! Earning points is easy, for every dollar you spend you receive one point. You will also receive benefits that include: Double points days throughout the year to get you closer to your rewards You'll be added to a special email list that receives exclusive offers Gain early access to sales
Membership in the Program is limited only to individuals and is limited to one account per individual. Persons under the age of 18 ('Minors') must obtain their parents' or legal guardians' consent prior to participation.
If you've forgotten your password, click on sign in on the top right-hand corner of the website. In the registered users box, select 'forgot your password?' This will lead you through a series of steps to recover and change your password.
If you see a discrepancy in your total points balance, please contact customer service at 877-202-5467 or by filling out our contact us form at https://www.charlesandcolvard.com/customer-care/contact-us/
To view your current rewards points balance, log into your Charles & Colvard member account. In the top navigation, click on 'my rewards points.' You will see a points summary with your current total rewards points and your transactions history.
If you return an item that you've used your Brilliant Rewards to purchase, you will be refunded your points. The full refund process will need to be completed before the points are added to your account. This could take up to 14 days.
You may redeem your points at checkout. You can choose the amount of points you would like to redeem, either enter in the specific amount you'd like to spend or you can choose to redeem all of your points. Each point you spend will take two cents off of your order. There is no limit on the amount of points you can redeem on a purchase.