U.S. Shipping (Within the 50 United States and Territories)
All shipments within the United States and Territories ship FREE via FedEx Ground. Expedited shipping methods can be purchased at checkout for an additional fee.
All items offered at Charlesandcolvard.com are either In-Stock and available to ship from our vault, or Made to Order. Made to Order items are created after you place your order and require additional processing time. To determine when your item will ship, please review the shipping information on the product detail page. Please note that the shipping information may change depending upon your specific selection of the dropdowns on the product detail page.
- These items are in-stock in our vaults and available to ship immediately.
- For same day shipping, order by 2:00pm ET.
- If ordered after 2:00pm ET, the item will ship the next business day (excluding weekends and holidays).
- The item will then ship based on your selected shipping method at checkout.
Made to Order Items:
- These items are created after you place your order
- Allow 15 business days (excluding weekends and holidays) for your selection to be created and processed prior to shipping.
- After processing, the item will then ship based on your selected shipping method at checkout.
Shipping & Handling
- All items are shipped via FedEx.
- FedEx shipments to APO/FPO locations are passed to USPS for delivery.
- Charges for shipping and handling will be shown on the order page during checkout.
- We require a signature upon delivery of all shipments.
- Please note that we do not ship to hotels or Post Office boxes.
- The risk of loss and title to the items pass to you upon our delivery to the carrier, pursuant to our shipping contract with our carriers.
- Charlesandcolvard.com is not responsible for shipping delays caused by inclement weather, email or computer malfunctions or any other causes beyond our control.
International Shipping (Outside of the USA)
Charles & Colvard has partnered with a trusted third-party company, GlobalShopex.com, to fulfill orders for our international customers. Simply put any items you wish to purchase in your shopping cart and choose the "international checkout" option. The items will automatically be transferred to the GlobalShopex cart. You may pay with international credit cards, PayPal and bank wire transfers. GlobalShopex will process your payment and guarantee delivery. Once your order is completed, all inquiries should be directed to GlobalShopex at email@example.com or (786) 314-7144.